Settings.
Everything on this page is stored in this browser. Theme applies at once; the defaults apply the next time you open the lookup tool.
Appearance
Theme
System follows your device setting. Light or Dark pins it — written to theme and applied before the page paints, so there is no flash. The same key is read by the lookup tool.
Defaults
Jurisdiction
Which jurisdiction's manual the lookup searches by default. A jurisdiction stays unselectable until its manual has been ingested and verified. Written to default-jurisdiction.
Program
Which program the lookup pre-selects when you open it. You still confirm the scope once per session before the first answer, so a stale default cannot quietly narrow a search. Written to program:default; choose Ask me each time to start unset.
Stored searches
Recent questions
The lookup keeps your recent questions so you can run them again. They are held in this browser under recent-questions, and direct identifiers are stripped before anything is written.
What is held
A lookup, not a person.
Direct identifiers — SIN, health number, phone, email, postal code, account IDs — are stripped in the browser and again on the server. Staff enter the policy question, not the person.
What is kept is a structured record of the lookup itself: the scrubbed question, the section identifiers returned, a hash of each quote, and the pinned model version — so an answer given in March can be shown again in November. Anything held on this device — theme, defaults, recent questions — stays on this device.
Account
Session
Preview session. Per-account provisioning is not wired up here, so this page describes the browser you are sitting at, not a provisioned account.